Your Shopify Store Has Problems. We Fix Them.
Talk to a Shopify expert who will fix your store issues in real time. $39 per session. Your first session is free.
Your first 15-minute expert session is free. No credit card needed.
How It Works: Expert Help in Minutes
Tell us what's wrong with your store. A vetted Shopify expert joins in under 5 minutes and fixes it while you watch. Here's how.
Tell Us Your Problem
Describe your store issue or install our free diagnostic app to scan for problems automatically. Either way, we'll know exactly what needs fixing.
Get Matched With an Expert
We match you with a vetted Shopify Partner expert who specializes in your issue. Average wait time: under 5 minutes.
Watch It Get Fixed
Your expert fixes the issue in real-time via chat and screen sharing. You see everything. You learn how to prevent it. Chat transcript saved for reference.
Chat live with a vetted Shopify expert who walks you through the fix
Every help1 expert is Shopify Partner certified, technically vetted, and ready to fix your issue right now. Not tomorrow. Not next week. Right now.
- Your first session is free. 15 minutes, no credit card.
- Expert response in under 5 minutes. Not hours. Not days.
- $39 per session. One price. One-time payment. No subscriptions ever.
- Screen sharing so your expert fixes it with you, not for you.
- 60-minute sessions. Chat transcripts saved for future reference.
Free Tool: Find Every Issue in 30 Seconds
Not sure what's wrong? Our free app scans your entire store in 30 seconds and tells you exactly what's costing you sales. Then an expert can fix it.
Products
7 checks
Theme
4 checks
Content
8 checks
Config
6 checks
Performance
4 checks
Trusted by Shopify Merchants
Built by the team behind Koala Inspector, used by 250,000+ Shopify merchants.
Why Merchants Choose help1 Over Freelancers
Freelancers are expensive and slow. Shopify support is free but generic. help1 gives you a vetted expert in real-time for $39.
| help1 | Storetasker | HeyCarson | Shopify Support | |
|---|---|---|---|---|
| Price | $39/session | $75+/hour | $99+/task | Free |
| Response Time | <5 minutes | Hours to days | Hours to days | Hours |
| Model | Real-time chat | Project-based | Task-based | Real-time chat |
| Vetted Shopify expert | Platform support | |||
| Free store diagnostics included | — | — | — | |
| Money-back guarantee | Yes, full refund | — | — | — |
Price
Response Time
Model
Vetted Shopify expert
Free store diagnostics included
Money-back guarantee
Competitor pricing and offerings based on publicly listed rates as of May 2026. Each provider's model and pricing may have changed - verify current details on their own site. A dash (-) means not part of that provider's standard offering.
Get a Shopify Expert On Your Store Today
Unresolved store issues can quietly cost you sales. A vetted Shopify expert can look at yours today for $39. Your first session is free.
Your first 15-minute expert session is free. No credit card required.