Built by Merchants, for Merchants
250,000+ Shopify merchants trust our tools. We built Koala Inspector. Now we're giving every store expert help for $39.
Our Story
We built Koala Inspector, a Shopify analytics tool used by 250,000+ merchants. Through Koala, we saw the same thing over and over: merchants didn't just want to spy on competitors. They needed someone to help fix their own stores.
The pattern was always the same. Stores bleeding revenue from problems the merchant didn't know about. Missing alt text tanking SEO. Broken checkouts on mobile. Misconfigured shipping zones killing international sales. The fixes were simple. But getting expert help was expensive and slow.
So we built help1. Free diagnostics that find every issue in 30 seconds. Expert help that fixes them for $39. Because knowing what's broken means nothing if you can't get it fixed today.
Our Mission
Every Shopify store has issues costing it sales. Most merchants can't afford to find them, let alone fix them. help1 changes that. Free diagnostics for every store. Expert help for $39 when you need it. No merchant should lose revenue because they can't afford an agency.
Affordable
$39 per session. One-time payment. That's 50-75% less than freelancers and agencies. Expert help should be accessible to every merchant, not just the ones with big budgets.
Instant
Your expert is live in under 5 minutes. When your checkout is broken and you're losing sales every hour, you can't wait days for a freelancer to review your project scope.
Proven
Built by the team behind Koala Inspector, our Shopify analytics tool used by 250,000+ merchants. We've spent 5+ years inside the Shopify ecosystem. We know what breaks and how to fix it.
Why Merchants Trust Us
This is not a freelancer marketplace. Every expert is vetted. Every tool is purpose-built for Shopify. We've been building Shopify tools for 5+ years - Koala Inspector, our analytics tool, is used by 250,000+ merchants.
Merchants use Koala Inspector, our Shopify tool
Koala Inspector, our Shopify analytics tool, is used by 250,000+ merchants and is one of the most-used analytics tools in the ecosystem. help1 is built by the same team, with the same standards.
Building Shopify tools
We've been building Shopify tools since day one. We understand the platform, the merchants, and the problems that cost stores revenue every day.
Partner certified
Every expert is Shopify Partner certified with 1+ years of professional experience. Technically assessed and vetted before they ever join our platform.
Average satisfaction rating
Merchants rate their sessions 4.9 out of 5. If we can't resolve your issue, email us within 30 days for your $39 back.
Get a Shopify Expert On Your Store Today
Unresolved store issues can quietly cost you sales. A vetted Shopify expert can look at yours today for $39. Your first session is free.
Your first 15-minute expert session is free. No credit card required.